CITADEL®
F&I Product Compliance
Management Platform

Ten of the top 20 auto lenders count on F&I Sentinel’s CITADEL® Platform to bring data transparency, efficiency and automation to F&I product lifecycle management with a compliance overlay.

The industry's most comprehensive F&I product lifecycle management platform

Explore the industry’s only compliance management platform purpose-built for aftermarket products. Embedded rules-based workflows, a real-time refund quotes engine and more, enable auto lenders and their dealer partners to reduce time-to-funding, streamline cancellation processes and facilitate the disbursement of refunds to consumers. APIs enable integration with third-party systems for data transparency and efficiency.

By the numbers:

Extensive industry adoption of a comprehensive platform with unparalleled capabilities.

0 +

F&I PRODUCT ADMINISTRATORS

0 +

F&I Product Forms

0

Of the Top 20 Lenders

CITADEL powers F&I Sentinel’s managed compliance solutions delivering compliance certainty at funding. Its FAIRRCalc real-time refund quote engine ensures refunds with confidence at early product termination. With comprehensive security protocols, transparency, and integration capabilities, CITADEL offers a holistic approach to aftermarket product compliance, empowering your business for success.

Fund with certainty
Refund with confidence​
Security & integration​

Dynamic compliance solutions powered by CITADEL®

Fund with certainty

Achieve F&I product compliance throughout the full product lifecycle, from origination to servicing to cancellations and refunds.

Managed Look-Backs

We bring transparency and certainty to your historical product cancellation refund transactions before the regulators request for them.

Regulatory Audit & Examination Response

Get the data you need to effectively respond to an audit or regulatory exam.

Talk to an expert

Our compliance management solutions have become a standard of compliance in the automotive finance industry. With over 600 F&I product administrators relying on our platform, alongside the trust of top auto finance companies and dealers, we offer unmatched reliability in navigating aftermarket product compliance.